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About Call Center

World-Class
Contact Center

Who We Are

We are Direct Compass.

We care about our clients and our clients care about us. We sit with them at the table, we are committed to them and we win with them. We put our clients’ needs first. We support our clients to meet their objectives.

We are up to the challenge. Our clients aren’t seeking marginal improvements. They face real challenges from an ever-shifting landscape of expansion and competition.

We are Direct Compass and we are exceptional.

Our agents are fully bilingual, bi-cultural and have expertise in a wide array of business functions such as Debt Collection, Customer Service.

What We Do

For companies facing challenges like growth, increase costs and market disruption, Direct Compass is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients.

Unlike other service providers Direct Compass co-creates flexible, strategic, and digitally-inclusive approaches to our clients’ extraordinary challenges.

Putting people at the centre of all we do – whether that is our clients, their customers, or our staff – we are always looking for ways to add value and make people’s lives easier.

Customer Service

55%

Sales / Lead Generation

32%

Other services

13%
Start a conversation
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Four easy steps

How To Get
Started

Setup Your
Campaign

Name your Campaign and choose your country

Get a Tracking
Number

Get a unique Tracking Number

Add a Target
Line

Forward your calls to buyers or anywhere you'd like them to go

Launch Your
Campaign

Your Campaign is passed to our team

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Our video

Working Proces
In Our Video

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Thousand Downloads

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Years on Study

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Top-Rated Songs

Some of our team

The leading Call Centre Specialists
and Experts in Customer Experience Management
That Work For You

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Our Expertise

Some of the
services we offer

At Direct Compass, we are a UK-based, multichannel support, contact centre solution. Acting as a seamless extension of your own internal team, we ensure complete customer satisfaction, allowing you to focus on doing your job to the best of your ability.

Our agents are fully bilingual, bi-cultural and have expertise in a wide array of business functions such as Debt Collection, Customer Service.

Contact us
Debt Collection

We will allow you to establish a world-class

Customer Service

Customer support center with bilingual agents supporting you

Lead Generation Services

Improve direct response time, increase

Technical Support Outsourcing

We provides you with the perfect tech support

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Contact Direct Compass Today!